Tag: Rogers
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Rogers Called Me
I kid you not. The Office of the President no less. It was too late to fix the problem, and they had no excuse as to why they wouldn’t budge on their prices, but it was a nice call nonetheless. Of course I didn’t actually get to speak to the President, unless the President is…
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Going… Going… Gone!
Goodbye Rogers High Speed Internet. I’ve now had TekSavvy service for nearly a week, after 5 days of wrangling with Rogers to release my line. I’m not sure if Rogers managed to fix their issues of their own accord, or with some pushing from my wife’s friend who started making waves from inside, but my…
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Rogers Internet: Incompetence or Indifference?
So, my saga with Rogers continues. On Saturday they were to have ceased all Internet activity on my cable line, and yet they continue to mount a de-facto Denial Of Service attack on my house, preventing me from getting the TekSavvy service I’ve been paying for for the last 5 days. I filed a ticket…
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Rogers: All Your Cable Are Belong To Us
I thought that Rogers had made it difficult to switch Internet service providers before. As it turns out, they were just getting warmed up. Saturday was my cancellation date with Rogers. Why I should owe 30 days notice to a corporation is anyone’s guess, but the Rogers service agreement is a wishlist come true that…
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Rogers: If We Can’t Have You, No-One Can
A provocative and arguably unfair title, I know, but after the evening I had it makes me wonder what it takes to leave one provider for another. I arrived home tonight to both a voicemail and an e-mail from TekSavvy. The e-mail is titled “Rejected Cable Order: Attention Required”. I shook my head. I paid…
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Goodbye Rogers, Hello TekSavvy
About a week ago I decided I was finally tired of paying for bandwidth penalties from Rogers that were as expensive as buying a second monthly subscription. I called their customer service, and later, their retention department. They wouldn’t match the bandwidth (300 GB/month) of even Teksavvy’s cheapest cable Internet plan, nor would they match…