Tag: Koodo
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Product #FAIL: Koodo Phone Case
Here’s a few questions it might be useful to ask before designing a mobile phone case, or alternately, before buying a warehouse full of some other manufacturer’s mobile phone cases: (1.) Should we use rivets to attach the belt clip to the main body of the case? (2.) How many should we use? (3.) How large…
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Company Relationship Management (cRM) using Social Media
Customer relationship management (CRM) is strategy whereby companies use technology “…to organize, automate, and synchronize business processes—principally sales related activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new customers, nurture and retain those the company already has, entice former customers back into the…
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Adventures with Koodo Mobile
I haven’t had a wireless phone for 9 years — not since my last contract expired. I could expound on that statement, but why? The fact that I’ve avoided any attachment to the industry for as long as I have probably summarizes my experience better than any words I could write. In the years since,…